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The pandemic has brought artificial intelligence (AI) to a greater extent a spotlight as countries around the globe search for utilizes, from looking over information for hints to anticipate a flare-up, to robot servers that diminish human contact.

A chatbot can be characterized as artificial intelligence or a PC program which as a rule can play out a robotized task. With the expanding appropriation of procedure computerization in different businesses, the extent of this market is expanding definitely. Ventures in which chatbots are starting to be utilized are in BFSI, human services, IT and media transmission, retail, utilities, government, others.

According to Market Research, The Global Chatbot Market was valued at USD 858.1 Million in 2017 and is projected to reach USD 4.02 Billion by 2025, growing at a CAGR of 23.16% from 2018 to 2025.